Frequently
asked questions
asked questions
.webp)
Deploying email signatures in Outlook hardly ever brings excitement to the IT department.
If the task is done manually it takes at least 30 minutes per workstation to set-up the signature in Outlook.
Multiply this by the number of workstations and employees and the manual deployment quickly becomes time-consuming and resource-intensive, especially as it involves tasks with little added value for your IT teams.
Nevertheless, a consistent email signature guarantees that the company conveys its image in a uniform way. It is important that managing these signatures is simple.
What is the best way to do this? The answer: using a centralized Cloud platform 100 % securised to automate the deployment. It allows the IT department to save time and is a low impact on the information system thanks to the integration with Microsoft 365 (Office 365) and Azure. Most importantly, it brings a value-added service to the user.
Managing directories is often a thankless task for the IT department.
It requires making sure that all the information is constantly up to date, the attributes are correctly filled in, and any departed employee is erased.
This maintenance often results in tedious procedures with no real added value.
Hence the importance of ensuring that the arrival of a new application or service does not make this type of task even more burdensome.
In the case of Letsignit, the connection with the company directory is designed to be painless for the IT team.
If you are an Office 365 administrator, go to the “ Microsoft 365 (Office 365) Integrations” tab and authorize the synchronization with your directory. The operation is then launched: users, groups, attributes, and domain names associated with your Office 365 account will all nourish your Letsignit user list. It only takes a few minutes and, every change made in the directory will be echoed in the solution's platform.
When users install the Letsignit application, or when you deploy the Letsignit Add-in for Outlook take the opportunity to ask them to check their information and update it if necessary.
Some organizations also take this opportunity to feed this updated information back into their own directories via an export.
It is well known; the main reason the support team is called upon is for a lost password. These calls are multiplied with every new application proposed to users. To avoid this, Letsignit allows users to have a transparent authentication. Letsignit adopts the same password as the one used for Microsoft 365 (Office 365) - a technique called Seamless Single Sign-On (SSO). The username and password are automatically exchanged between Office 365 and Letsignit for a seamless SSO without friction.
To take full advantage, this option should be activated from the Microsoft 365 (Office 365) administration platform.
The result of this manipulation is that the user doesn’t need to enter their password or their username. And, the new signature is activated starting from the first sent email.
Another good news, this time for the IT department, is that activating the Seamless SSO doesn’t demand any local component. In terms of security, this feature is compatible with all Cloud authentication methods, including password hashing or direct authentication. Even better, this feature can be deployed to certain accounts or users with different group strategies.
This simple, secure and robust approach doesn’t need a heavy deployment or special safety instructions for employees. One less worry for the company when it comes to protecting against cyberattacks.
The actions of the IT department must make are minimal. If seamless SSO is already in use, be sure to update the green list connections to the Azure datacenter's IP address URL ranges.
Then, the application takes care of retrieving the user's email addresses or UPNs (User Principal Name) before authorizing a connection. No in-depth modification of workstations and servers is required. And authentication is carried out with a maximum level of security, aligned with the company's encryption and protection policies via the firewall.
Depending on the job function, department, or service, it is sometimes useful to create user groups for each one of them with specific Outlook email signatures. For example, a group for the communication service, one for the managers and another for a subsidiary or a certain branch. To do this from the directory, all that is needed is to define certain rules for the users and modify the group strategies. A task that is usually time-consuming but done in only a few minutes from the Letsignit administration.
From the menu bar, all you must do is click on the “Team” tab, then on “Groups”. These groups are separated into two categories:
Do you find that managing Outlook signatures on PCs within the company takes too much time? Even more time-consuming and complex is the implementation of signatures for remote offices. It requires a lot of exhausting handling and back and forth between the application and the server. Fortunately, Letsignit supports the deployment of Outlook signatures within these environments as easily as for a standard desktop, as soon as the application is installed by the user or as you deployed the Letsignit Add-in for Outlook.
To measure and evaluate the use of Letsignit for inventory and rationalization purposes, you may want to know who is using the application. A simple glance at the "Team" tab in the administration interface will give you the information. An equally useful look to ensure that no user has any problems with the implementation of their signature. Please note that if you wish to delegate support to the Letsignit team, the procedure is very simple:
In the menu, you set the desired time duration for the support help session. You can, of course, revoke the login rights from the interface by opening the support icon. In the end, the benefits are numerous.
IT departments benefit from a simple and vigorous application, without the need to modify the information system or add intermediate layers. Letsignit removes all complexity by connecting natively to the company's directory, thereby reducing the need for human resources to deploy and manage the solution.
For their part, users will benefit from a service with a high added value and are complemented by a robust layer of security, ideal for all businesses, whether private or public.
Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.
You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.
If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.
With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.
And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.
It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.
This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.
It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!
A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.
With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.
What is the user experience like for our employees?
In both cases:
In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.
With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.
Regarding the creation of email signatures, you can make several variations such as:
Everything has been thought of to go further in the personalization process based on the recipient of your emails.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
