Frequently
asked questions
asked questions
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For almost 10 years, we have been doing everything possible to offer you a secure and efficient solution. You may ask, why so much vigilance? The answer is simple. Because the millions of emails we sign daily with Letsignit signatures contain sensitive and confidential data. Since Letsignit is directly associated with email systems, we had to meet the highest requirements in terms of information security. We don't just want you to benefit from on-brand email signatures for all your employees. We aim to go much further. We want to offer you the simplest and most secure solution to get the best out of your email signatures.“We are constantly improving to meet the business goals of our customers, including their compliance and cybersecurity needs,”
In the last few years, cyberattack attempts have multiplied, and for good reason, the growing number of telecommuting employees has changed our relationship with email. If email was considered as the primary communication channel, today it has become ESSENTIAL for companies. As bad actors and criminals get bolder, the partners you trust must stay ahead of these threats to protect your priceless data. Because it’s not just data – it’s people. In the first half of 2022 alone, over 53 million* individuals in the US were affected by data compromises.“This certification is a major step forward that allows us to continue to deliver the highest quality service while reinforcing security requirements across our systems.”- explain Damien.
Granted by one of the world experts Certi-Trust, these certifications show that our customers can trust the controls that Letsignit offers.
Our ISO framework is a combination of policies and processes that guarantees the availability, integrity, confidentiality, and traceability of all data across different components of the company in a systematic and effective way, including:
In addition, we’ve built our platform and processes to handle your data with exceptional care. We’re a Microsoft Gold Partner for 10+ years with expertise in mail flow processing.✅ Secure SMTP/SSL protocol in Azure environment. SMTP exchanges are done via the START TLS mechanism.
People can trust the controls that Letsignit offers during the entire lifecycle, from product development to quality control to customer support. Using Letsignit can even increase your email exchange security by certifying the identity of internal senders. You can easily detect attempted identity theft and make phishing irrelevant by stopping it at its source. Want to try it for yourself?
*Sources: Statista
Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.
You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.
If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.
With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.
And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.
It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.
This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.
It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!
A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.
With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.
What is the user experience like for our employees?
In both cases:
In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.
With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.
Regarding the creation of email signatures, you can make several variations such as:
Everything has been thought of to go further in the personalization process based on the recipient of your emails.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
