Frequently
asked questions
asked questions
During this first point, the sales team introduces the Letsignit project manager who will:
At this moment, the different parties on the client-side of the project (at the minimum two: an IT and an Administrator contact) are presented to their two project managers: one in charge of the technical project and the other in charge of the functional project. The latter has a key role in the management of the project. A real bridge between the IT Management and the Communication department on the client’s side, they ensure proper deployment. In charge of the project’s core tasks, the functional project manager will also oversee the handling of all the eventual identified needs. Furthermore, they anticipate feedback from clients in a proactive way. What is a POC? Common in 95% of large account projects, the Proof of Concept allows the set-up of a test deployment in a reduced environment. It is done even before the confirmation of accorded licenses. In general, with a duration of a minimum of 30 to 90 days, the POC serves as a crash test for evaluating whether the product corresponds to the functional and technical needs of the client. This implementation allows:
Following the POC, new topics may be introduced. The Letsignit project managers are always flexible and responsive to best support the customer in their discovery of the product. Once the POC is validated, a new technical conference is programmed for re-defining the massive deployment plan and its scope. During this meeting, the technical project manager accompanies the client’s IT management in the different settings of the platform such as:
Once the technical component is in place, the Letsignit functional project manager accompanies the Administrator contact in taking charge of the tool. They will then present a new complete demo of the platform to ensure their understanding. They will also be accompanied in:
And finally, for this 5th and final step, the Letsignit project managers will ensure efficient execution of the precedented tasks. They will re-evaluate the need for the target vision and launch the final deployment for the chosen setting. Once the client is deployed, the support is not finished, because even if the platform is simple to use, we deem it important to continue supporting the client just until they are completely autonomous. Also, in case of need, there are several supporting materials available to them: more than 100 FAQs, our online chat, and even our direct phone line to their specialized project managers.
A testimonial collected alongside Stéphanie Le Nevé, Project Manager and Frédéric Campagna, Technical Project Manager.
Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.
You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.
If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.
With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.
And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.
It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.
This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.
It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!
A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.
With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.
What is the user experience like for our employees?
In both cases:
In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.
With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.
Regarding the creation of email signatures, you can make several variations such as:
Everything has been thought of to go further in the personalization process based on the recipient of your emails.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
.webp)